FREQUENTLY ASKED QUESTIONS
Do you see emergencies?
We do not, please contact your regular veterinarian for routine care and emergencies.
What are your appointment hours?
EVS sees appointments Monday, Tuesday, Thursday, and Friday from 8am-4pm, but our last scheduled appointment is at 3pm due to our rehabilitation patients needing treatments at the end of the day. Wednesdays are closed for rehabilitation treatments and office work.
Do you have weekend or evening hours?
No. EVS does not have weekend or evening appointments due to our in-house rehab patients needing care, as well as staff needing time to spend with family. We can work with barn managers, trainers, and farm staff to coordinate an appointment during the week if you are unable to be present for the appointment.
How long do I have to wait to ride my horse after you work on him?
It depends on the case. For spinal manipulation (chiropractic care), in general you can have a light ride afterwards. For acupuncture, we recommend waiting at least 24 hours. Regarding joint injections, it's recommended to wait 3-4 days after the injection. Specific instructions tailored to your horse's situation are given at your appointment.
How often should I do acupuncture or spinal manipulation for my horse?
Frequency of acupuncture or spinal manipulation (chiropractic) depends on your horse's health needs, career, and work schedule. A horse that is in heavy competition or work may need to be seen once a month. Horse's that are used more for pleasure may need to be seen every 3-6 months. If your horse has performance, health, or lameness issues he may need to be seen once every 2-3 weeks till he can be on a maintenance schedule.
How do I pay my bill?
EVS bills and expects payment at time of service. We accept all major credit cards, checks, and cash. If you cannot be present at the appointment, please leave a check or have a credit card on file (stored securely and encrypted via Square).
How far do you travel for appointments?
We restrict our farm calls to a 45 minute driving radius of Montgomery, NY and are licensed in NY and NJ. If you are farther away, we welcome haul in appointments to our clinic at Willow Hill Farm.